Search Inventory Search. Finance Center. Service Center. Parts Center. Browse By Type. View Results. View Inventory. Banister Customer Benefits. As a valued customer, we here at Banister Nissan want to ensure that you are not only satisfied with your vehicle purchase, but help to maintain its performance as well. With your Nissan vehicle purchase, you will receive our Banister Benefits program which will ensure that by providing the following services:.
Dedicated Service Experts. The expert team at Banister is committed to caring for your vehicle for as long as you own it. We have state-of-the-art service facilities in the Hampton Roads area and use the latest diagnostics to maintain and repair your Ford, Nissan at a competitive price.
Even though we was schedule to leave that morning we said ok dat will be ok. The lady promise me and my aunt that it will be there. So the next morning when my aunt there to pick up the van it wasn't there.
So all the people kept saying is I apologize but its not here. U don't know much that put us at an inconvenience we planned this trip 2 months in advance. We had 9 ppl to be in that van and they gave us 2 cars but we wanted to ride together. I jus think that people got to be accountable for their actions.
If u sorry act like it. Customer service was very poorly. On top of that the wrong lady lied and said I promised it will be here in the morning and that was a lie. I do not recommend their rental services.
Greetings, thank you for reaching out to us. Your feedback is very important to us! We want to know what we could do for you to make this right! Please contact us at your earliest convenience at You know the new Vroom commercial, where the salesperson tell the guy "We have your car. That's exactly how I felt when I left there.
Terrible sales experience. Thank you for notifying us. Your feedback is very important to us, and we want to ensure that all of our visitors feel at home when coming to see us. Please reach out to us at your earliest convenience at Sold my car to them before moving overseas. I made an appointment and took my car in. They looked it over and gave me a quote not great so I said thank you and left. They accepted! So back I went, handed over the keys and within 45 mins the paperwork was done.
A week later I got a check in the mail. Easy and friendly, quick and efficient and most importantly, to their word. Thanks for the purchase. We greatly appreciate your business and we hope you have a safe trip! Banister Nissan took care of my family. Giff McDonald is the best salesman please go to him he will take care of you. He is the best!!!!! Thank you Giff! I would like to personally thank Giff, Terrence, Eddie, Gino and Terell for everything you have done to help my family.
Giff you out in work and we all walked away extremely pleased and happy with our purchases. Thank you so much for your 5-star rating! We are so pleased to hear how well your recent visit with our team went! Thank you so much for allowing us to be apart of this experience with you as well! Go to Toyota, do not go to Nissan if you are looking for a lease! Watch out especially for Ron Watson. He is nice enough but he is a salesman through and through.
I am a college student and I needed a cheap lease on a car for three years. With that price I would be paying for more than what the vehicle was worth! He then tried to convince me that it was standard pricing and I should just buy it new as I would be paying less.
I would have left out of there crying if it was not for Helen Smith who works there. She was understanding that I had a budget that I could not deviate from. Go to Toyota if you want a lease! Toyota has made a lifetime customer out of me and I will never recommend Nissan to anyone. Hey Logan, your feedback is very important to us, and our team is always looking for new ways to increase the customer experience!
He then tried to convince me just to buy it new as I would be paying less. Doctor, you are not a very reliable guy are you? I have called the number above, oh say, times. You no answer. I called the dealership and was connected to your phone that you didn't answer 3 times. I have decided to pursue a different route to handle this matter. I do not know how you have kept your job. You guys were acting in a threatening manner when this first started and that is what pissed me off in the beginning.
I think that should be lets say, No sir, you can't screw everybody, it's like sticking your hand in the dogs food when he's eating.
Apparently, Mr. Doctor thinks he can treat those he wishes to as idiots I suppose. I can understand why it took 6 months for you to reply to my first review.
Hey Jack, our complimentary oil change policies has not changed. Thank You. Jack responded. Alrighty then, I am just about done. On to the "Big Radar" doc "thanks you not" Good ole "Jack". Reason for reporting the review: Select Message from Dan. A Message From Dan Banister. With so many things outside of a customer's control, I know that buying a vehicle can be frustrating and confusing.
At Banister Nissan, we make the dealership experience fun and fulfilling by acting with care, respect, and thankfulness, tailoring our approach to each individual customer. We always look for innovation to save people time and money.
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